Operational intelligence for rheumatology.
GrowMyCare calls the patients who fell off the schedule and drafts the note while you examine, running on the rules your practice already has. Follow-up stops depending on who remembers.
- HIPAA-ready · BAA on request
- Sits on top of your EHR
- Live in days
Team coming from
The problem
The work around the rheumatology is the work that drowns the clinic.
The follow-up, the monitoring and the phone decide how a week goes, and none of the three are what you trained for.
The note outlives the clinic
A rheumatology follow-up is a narrative: what changed, which joints, how the last drug went. It does not fit a template, so it gets written after hours, from memory, at the end of a list.
Monitoring slips quietly
Methotrexate needs bloods. Anti-TNF needs the patient to actually come back. Nothing announces a lapse. The patient does not appear, and the gap is only visible when something goes wrong.
The phone decides the diary
New referrals, flare calls and infusion rescheduling all arrive on one line, during clinic. Whoever answers is the person deciding how the week fills.
The platform
One layer, three jobs.
Two products and the knowledge that runs both of them. Start wherever the gap is widest, though they work better together.
- Marcus R.Missed infusion · ThuRebooked · Tue 10:15
- Dana P.MTX labs 3 weeks overdueDraw booked · Thu 8:30
- Yusuf A.6-month follow-up dueBooked · 14 Sep
- Ellen T.No answer, second attemptText sent · callback link
- Priya N.New swelling, low-grade feverEscalated · triage nurse
A suspected flare goes to your triage nurse, not to an answering script.
The calls that keep a panel intact
Outbound calls on cadence, in your practice's voice, before a gap turns into a flare.
- Works the list your schedule already generates: no-shows, cancellations, monitoring that has come due, follow-ups nobody booked.
- Calls, texts, and tries again, then hands off to a person the moment something starts sounding clinical.
- Books straight into your calendar and writes the outcome back to the chart, so the loop closes.
The person who would have taken that cancelled slot has been waiting months for it.
The scribe
Every sentence points at the thing it came from.
Click any sentence in the note below. The transcript highlights the exact span it was drafted from, and you can play back just that slice of the recording.
history history unsupported
Transcript · 00:04 – 00:09
confidence 0.96Dr. Ruiz:Alright Rosa, three months since we last met. How have the joints been?
Patient:Mornings are the worst part. It's about an hour and a half before I can really use my hands. Last time I think I said half an hour.
Dr. Ruiz:Let me have a look. Tender at the second and third MCPs on both sides, wrists are boggy. I'm counting six tender, four swollen.
Patient:The stairs have been rough too. I take them one at a time now.
Dr. Ruiz:Okay. Let's add a short prednisone taper, and I want a CBC and metabolic panel in four weeks. If the CDAI hasn't come down by then we'll talk about adding a biologic.
Plays only that slice of the recording, not the whole visit.
How it works
Live in days, not quarters.
It sits on top of what you already run. No rip-and-replace, and no retraining the whole practice on new software.
- 1
Connect
We plug into the EHR, calendar, and phone system you already run. Nothing moves, nothing gets retired, no migration weekend.
- 2
Teach
Your protocols, escalation rules, providers, and payers become the rulebook both products read from. Your habits become its defaults.
- 3
Run
Calls go out on cadence. Notes arrive drafted and grounded. You review what got flagged and sign what didn't.
What it gives back
Your own numbers, multiplied.
After-clinic notes
- Follow-ups in a day
- 18
- Written up after clinic
- 4 min
72 min
a night, after the last patient leaves
Monitoring recall
- Overdue for bloods
- 40
- Per call, twice to reach them
- 3 min
4 hrs
of front-desk time a month
The phone
- Calls answered mid-clinic
- 30
- Each, including the handover
- 90 sec
45 min
pulled out of the room, daily
Swap in your own counts and the totals change with them. The arithmetic is the only thing we are claiming.
Nothing goes out under your name until you sign it.
FAQ
Questions we get asked.
Including the awkward ones.
The rulebook, the recall cadences, and the coding logic are built around chronic monitoring: drug-toxicity labs, biologic prerequisites, infusion-suite constraints, and the MDM elements rheumatology visits turn on. A general-purpose scribe will draft you a note. It will not know that a lapsed methotrexate panel is a reason to pick up the phone.
Try it, properly
Don't read about it. Let it call you.
The same agent that answers for practices will ring the number you give it. Talk to it the way a patient would, interrupt it, change your mind halfway through, and see whether it keeps up.
The agent answers as the practice would. Ask for an appointment. It will find a slot, take your details and book it.
Rather see it on your own panel?
Thirty minutes on the follow-ups you are actually carrying, and one visit you would normally dread writing up.